Privacy Policy

Last updated: 3/1/2025

Lead Scout AI, Inc. exists to make freight broker prospecting faster and smarter. We do that by using artificial intelligence to surface high-quality leads and coach brokerages to close more deals. A key part of delivering that value involves being transparent about how we collect, use, and share data.

This Privacy Notice describes how Lead Scout AI, Inc. (“Lead Scout AI,” “we,” or “us”) collects, uses, discloses, and otherwise processes information about you. Lead Scout AI is a platform that helps freight brokerages (“Customers”) identify, prioritize, and contact potential carrier partners and shippers (“Leads”). Our platform includes tools that generate lead recommendations based on AI analysis of sales history, team performance, and CRM integrations. This Privacy Notice applies to information we collect from our Customers, Leads, and anyone who uses our website or engages with our services (“Visitors”).

We may update this Privacy Notice from time to time. If we do, we’ll revise the “Last Updated” date above. Where required by law, we will notify you through the Services or by other means and request your consent. We encourage you to review this Notice regularly to stay informed about our practices.

CONTENTS

• Collection of Information

• Use of Information

• Analytics

• Disclosure of Information

• Data Retention

• Your Privacy Choices

• Contact Us

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you give us directly when you:

• Sign up or onboard to Lead Scout AI

• Contact support or engage with us on our Website

• Participate in surveys or product demos

• Submit forms or connect third-party integrations

This includes:

• Contact Information: Name, email address, company, phone number, job title

• CRM & Sales Data: If you integrate your CRM, we may access sales records, lead status, deal values, notes, and user activity

• Billing Information: Company name, address, and payment method details

Information We Collect Automatically

When you use our Website or platform, we collect:

• Device & Usage Information: IP address, browser type, OS, referring URLs, session length, and page views

• Activity Logs: Interactions within the app, including searches, rankings, or changes to lead scoring models

• Cookies & Tracking Technologies: We use cookies, pixels, and similar tools to analyze behavior and improve user experience

Information from Other Sources

We may also collect information from:

• CRM integrations or email platforms (if authorized)

• Third-party lead providers and data enrichment partners

• Publicly available databases or industry directories

USE OF INFORMATION

We use your information to:

• Provide, improve, and personalize our platform

• Analyze broker performance and generate custom AI insights

• Facilitate billing, authentication, and account access

• Send updates, onboarding materials, and support content

• Market new features or products (you may opt out)

• Detect and prevent fraud, abuse, or misuse of the platform

• Comply with legal obligations

ANALYTICS

We partner with analytics providers who use cookies and tracking tools to help us understand product usage and improve functionality. This may include tools like Google Analytics, Hotjar, or Mixpanel.

DISCLOSURE OF INFORMATION

We may share your information:

• With Vendors & Partners: For hosting, analytics, customer support, and CRM integrations

• With Other Users in Your Company: If multiple users share a company account

• With Lead Targets: When you use contact features in the platform, your name, company, and message may be disclosed

• With Legal Authorities: As required by law or to protect our rights and users

• With Affiliates: In the case of mergers, acquisitions, or corporate restructuring

• With Consent: If you authorize additional sharing or third-party tools

We may also share aggregated or de-identified data for benchmarking or research.

DATA RETENTION

We retain your data as long as your account is active or as needed to fulfill legal or contractual obligations. You may request deletion of your data by contacting us.

YOUR PRIVACY CHOICES

• Access & Updates: Contact us to access or update your personal info

• Marketing Emails: Opt out via unsubscribe links or by emailing us

• Cookies: Adjust browser settings to block or delete cookies

• CRM Integrations: You may disconnect integrations at any time

CONTACT US

Questions about this Privacy Policy?

Email: contact@getleadscout.com

Website: www.getleadscout.com